Privacy Policy

Your Privacy Matters to Us

At Luton Startups, we are committed to protecting your privacy and handling your personal data with the highest level of care and transparency. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our services. We aim to ensure that your data is processed in compliance with UK Data Protection laws and regulations, including the UK GDPR and the Data Protection Act 2018.

Information

We collect several types of information to provide and improve our services:

  1. Personal Information: Data such as your name, email address, phone number, and any other details you provide directly through forms or when contacting us.

  2. Automatic Data: Information such as your IP address, browser type, device information, and browsing patterns, collected through cookies and similar technologies.

  3. Sensitive Data: We do not collect sensitive personal data unless you explicitly provide consent.

Usage

Your personal information is used for:

  1. Service Delivery: To provide the services or information you request, such as event registrations or newsletter subscriptions.

  2. Improvement: Analysing user behaviour to enhance our website and services.

  3. Communication: Sending you updates, newsletters, and event details.

  4. Legal Compliance: To fulfil our legal obligations.

Sharing

We do not sell your personal data. We only share your information with:

  1. Service Providers: Third-party companies that help us deliver our services, such as email platforms or analytics providers, all of whom are required to protect your data.

  2. Legal Requirements: If required by law, or to protect our legal rights.

  3. Business Transfers: In the case of a merger or acquisition, your data may be transferred to the new owners.

Protection

We take several measures to secure your personal information:

  • Encryption: We use encryption to protect your data during transmission and at rest.
  • Access Control: Only authorised personnel have access to your data.
  • Security Audits: Regular reviews of our security processes to identify and address vulnerabilities.

Rights

You have several rights regarding your personal data:

  1. Access: You can request a copy of the data we hold about you.

  2. Correction: Request to update or correct inaccurate data.

  3. Erasure: Request deletion of your data, subject to legal requirements.

  4. Restriction: Request limited processing of your data.

  5. Portability: Receive your data in a structured format.

  6. Objection: Object to data processing, especially for direct marketing.

To exercise any of these rights, contact us at privacy@lutonstartups.co.uk.

Retention

We retain your data only for as long as necessary for the purposes outlined in this policy or as required by law. If you request data deletion, we will either securely delete or anonymise your data.

Transfers

If your data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place in accordance with UK data protection laws.

Cookies

We use cookies to enhance your experience on our website. For more details, see our Personal Data & Cookies Policy.

Updates

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted here.

Last updated: 29th September 2024